A Microsoft Dynamics 365 (D365) Online Training partner focusing on D365 training – is excited to announce the release of D365 Sales, Customer Service, and Field Service online training curriculum.

DALLAS, TX, January 11, 2023 /24-7PressRelease/ — D365 Sales online training curriculum introduces 37 new micro-courses, D365 Customer Service training curriculum introduces 45 new micro-courses, and D365 Field Service curriculum introduces 56 new micro-courses. In total, 7 new learning paths 10 new assessment tests have been introduced. Microsoft D365 Sales helps sales teams stay focused and build customer trust. Microsoft D365 Customer Service helps companies to provide a personalized and connected customer service across multiple channels. Microsoft D365 Field Service helps companies to deliver proactive technical service that resolves customer issues.

“We have been a trusted training partner to Microsoft providing D365 Finance, Supply Chain, and Commerce online training for several years. Many of our customers who are implementing these enterprise solutions are also implementing Microsoft D365 Sales, Customer Service, and Field Service solutions. We felt like it was a good time to add these products to our training portfolio. We are excited to release this comprehensive curriculum to the market and support Microsoft, its customers, and partners in their journey with D365 Sales, Customer Service, and Field Service.” said Elif Item, the founder, and CEO of Item by Item.

Microsoft D365 Sales, Customer Service, and Field Service online training is available immediately within IBI Learning Platform to existing customers as well as new ones.

Item by Item (IBI) Learning Platform is one of world’s only self-serve online training platform for Microsoft Dynamics 365. The platform contains more than 1,200 micro-courses, 70 learning paths, and 140 assessments across multiple D365 products specifically Finance, Supply Chain, Commerce, Sales, Customer Service, and Field Service.

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