Issues Screening Technology is an AI-powered tool that leverages SMS to check a patient’s wellbeing the day after a healthcare interaction.

BURR RIDGE, IL, May 30, 2023 /24-7PressRelease/ — Issues Screening Technology (IST) has become an essential tool in healthcare delivery for several reasons:

1. Detecting complications: Patients may experience complications after same-day surgery or a medical procedure. Checking on the patient the day after the encounter can help uncover any potential complications early before they become more serious.

2. Monitoring symptoms: Patients may experience new or worsening symptoms after an emergency department visit or another ambulatory encounter. Checking on the patient the day after the visit can help monitor symptoms and ensure that the patient receives proper care.

3. Optimizing satisfaction: Checking for service issues the day after a healthcare visit demonstrates that the institution and provider care about the patient and are committed to providing a high-quality experience. This builds trust between the patient and the healthcare provider, the cornerstone of patient satisfaction.

4. Improving quality: Many healthcare organizations have quality standards that require follow-up with patients after specific healthcare interactions. Checking on the patient the next day after can help ensure these standards are met.

Overall, checking a patient’s well-being the day after a healthcare interaction is essential to providing high-quality care and ensuring patient safety. It can help detect complications early, monitor symptoms, improve patient satisfaction, and ensure adherence to quality standards.

Auscura is a communication automation technology company founded by Dr. Tom Scaletta, a practicing emergency physician board certified in clinical informatics. In 1996, Tom created open-source software to simplify callback workflows. In 2012, leveraging the ubiquity of smartphones, he designed SmartContact, the first IST platform to fully automate patient wellbeing screening and cut the cost tenfold.

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